Written by Neil Rhodes, professional photo restorer and scanner with over 20 years of experience. Trusted by families, museums, and organisations needing reliable photo digitisation.

This article is part of Image Restore’s Complete Guide to Scanning Old Family Photos.

Last updated: 3rd July 2026

TIP - Always scan in colour! even if your photos are black and white
Original Size Resolution (DPI) File Format
Small (Passport, Wallet) 1200 DPI TIFF
Standard (6x4", 7x5", Postcard) 600 DPI TIFF
Large (10x8", A4) 300 - 400 DPI TIFF
(eg Poster, art) 300 DPI JPEG (High Q)

This 7 steps to a better scan guide, helps with the most common problems and solutions.

Why scan? The best restorations come from flat, sharp, in focus and high-resolution images.

The basics of scanning

  1. The image should be laid flat on the scanner.
  2. A good scan is a sharp image
  3. A good scan is well-focused
  4. A good scan will always be in colour
  5. Saved in high resolution
  6. Low file compression.
  7. Email it!
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Only initiate the scan from the scanner software, not the buttons on the front. Install the software that came with your scanner. It should then allow you to scan just the photo and not the whole scanner bed, which can easily confuse the scanner’s exposure by taking the “white setting” as the huge space around your photo. This results in an incorrectly exposed image with an incorrect balance of tones.

The 7 steps to a better scan with an all-in-one printer scanner

1. The image should be laid flat on the scanner.

Make it flat – Use a book on the closed scanner lid to flatten any bows or kinks or curls in your photo. Cheap scanners, such as all-in-one printer scanner copiers, will fail to focus unless the image is 100% touching the glass.

 If your image is curled or ridged or creased, ensure it is flat when scanned. If it is too brittle, then it may not flatten, it may break so be careful. Remove any loose debris, paperclips, and sticky notes. Mould, be careful if your photos are mouldy. Mould spores find their way into everything it is best to rethink. Either photograph it instead or clean off the mould with a soft makeup brush with gentle strokes well away from your scanner.

 

2. A good scan is a sharp image. 

If you can get 2, 6 and 7 right, the scan should be sharp.

 

3. A good scan is well-focused and well exposed

Focusing – The “focusing” on these “all-in-ones” is not as good as a dedicated scanner. The depth of field is very narrow on an all-in-one and cannot capture as much detail away from the glass. For very bumpy textures or frames that won’t come off the print, you may find your image going out of focus. Keeping the image flat will help. Try adding a book on top of the closed scanner lid to make everything flat.

Exposure: – to get the best exposure, scan only the image, not the whole sheet. Select only the photo in your scanning software. This scanner will capture the image tones correctly and  not be fooled by any surrounding light or dark paper

 

4. A good scan will always be in colour.

The colours in the stains and discoloured areas on your old black and white photo can actually help when removing them. Please scan in colour!

 Turn off all automatic settings to get a raw scan.

Find where to scan in colour using the software. For very faded colour images a “high bit” colour scan is needed. This setting gives us the maximum amount of colour information. It may be referred to as 16 Bit Colour.  With the multitude of scanner setups and software, it may be best to ask Google about this one. “Does my scanner (X) have a high bit colour mode” or “how to set high bit colour on my (X) scanner” –  For (X), insert your scanner make and model.

 

5. “The image should be in high resolution” 

To scan in high resolution, we need to change the DPI. This is done in the scanning software. As there are many makes and models of scanners, it is impossible to cover them all here. You will need to look for “scanning settings” or perhaps a “cog” icon or “tools” icon in your scanner software. They could be in a menu under “settings” and then a submenu “scanner settings”.  We set the correct DPI (Dots Per Inch) for the size of the image you want to scan (see table below)

To do this, measure your photo in inches and set the scanner accordingly.

  • 8 to 10 inches and above, set the scanner to 300 Dpi
  • 5 to 7 inches, set the scanner to 600 Dpi
  • 3 to 4 inches, set the scanner to 1200 Dpi
  • 1 to 2 inches, set the scanner to 2400 Dpi

Do not simply set your scanner to the highest resolution and think that will be fine, it is not about how high you can scan, its is about correct scanning. It is also about quality scanning.

Some scanners have seemingly very high scanning resolutions. Don’t be fooled by these. Look for “optical” resolutions. Anything that is mentioned in your manual like “1200 DPI *” the little “star” or number “1” next to the figure means there is a missing piece of information. That information will no doubt be that this resolution setting is “interpolated”. This means data or pixels are added into the image to make the scan have more data, not more detail and the scan will not be as good. Only use optical resolutions. If in doubt, check the manual.

Watch out! There is one button that can undo all this good work.

Scan button on a scanner

All-in-one scanner-printer-copiers often have “quick scan” buttons on the front. One of these buttons is the “email” icon or “email scan” button. It is this button that causes the main problem when sending a high-resolution scan. You can spend some time fiddling with settings, changing DPI and then quite intuitively press the button to email your new scan.

Alas, this button undoes what you just did. Now your scanner will change all the settings back to the email default of a low-resolution scan. Before you scan, you need to select the type of scan you want to make and more often than not,  you need to initiate the scan from the scanner software, not the buttons on the front. This does mean you will have to install the software that came with your scanner.

 

6. A good scan will have low file compression.

TIP: If you can’t find the save option, just Google, “how do I scan to a TIFF file with my —— scanner” and fill in the blank with your make and model. 🙂

Inside the scanning software, you can also get access to the save options. We need to save at the best setting.

You can access the save options from the scanner settings menu. I have managed to find a few of the more popular menus simply by asking Google. Just enter “changing scanner settings X” where “X” is your scanner make and model. The samples are below.

Scanner setting to save a file HP I

t seems that HP is very vague with their information and you’ll have to go deeper into the menus.

 

Scanner settings to save a file Canon

Canon are not so hard to find.

 

Scanning settings to save a file EpsonEpson save settings.

From these menus, you should be able to change the compression level and the file type. We are looking for a low compression (which means a big file with lost of data) JPG or a TIFF file that has no compression.

If this is done from within the scanning utility rather than the scanning buttons, you should get full control over your scan, including where to save it. When the “start” or “scan” is initiated, the scanner and software will work together to save your correct DPI, low compression, colour scan, in your designated folder.

 

7. Email it!

If you did a TIFF scan correctly, it will be about 18MB and to save both your and my inbox from getting stuck with big mail send it to me via www.wetransfer.com , a simple and free, large email sending service with no sign up!

All you need to then is to “attach” it to an email. Do not “embed” the file into the email by dragging and dropping it. This can complicate the saving at the other end. Always “attach” the file so it can be simply saved at the recipient’s end.

Now you have your great scan you will need to send it to me. you can do this via the “upload” page.

Scanning is a gnarly topic so if you have any questions about the 7 steps to a better scan just ask.

Summary
7 steps to better results with all in one scanner copier printer
Article Name
7 steps to better results with all in one scanner copier printer
Description
Getting a high-resolution scan from your all in one printer scanner copier can be a bit of a trial. This  7 steps to a better scan post, helps with the most common problems and solutions.
Neil Rhodes
Image-restore.co.uk
Image-Restore.co.uk
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